Industry · Healthcare

Systems clinicians actually trust.

Patient-facing portals, internal clinician tooling, and content infrastructure for healthcare organisations that can't afford ambiguity in what a button does.

Overview

Healthcare software has a different weight class. A confusing dashboard costs clinical time; a broken flow costs patient trust; a leaked identifier costs the business its licence to operate. We build with that reality as the design constraint, not an afterthought layered on before launch.

We work with digital-health SaaS, hospital groups, clinics, and healthtech startups on the layers between the EHR and the person using it — portals, intake forms, appointment flows, results delivery, and content platforms clinicians actually maintain.

Accessibility (WCAG 2.2 AA) is table stakes here, not a bolt-on. Our defaults ship with keyboard flows, live-region announcements, and screen-reader-tested error handling from the first commit.

What we see in this sector

Patient portals users abandon

We redesign flows around real patient journeys — the elderly parent booking for their child, the shift-worker checking results at 2am — not a designer's aspirational persona.

HIPAA-aware infrastructure without over-engineering

We help you separate the parts that need PHI-grade handling from the parts that don't, so the whole stack doesn't inherit the strictest constraints.

Clinician content that goes stale

Editor models built for clinicians and admins — not developers — so protocols, policies, and patient education stay current without engineering intervention.

Outcomes you can expect
  • Portals that meet WCAG 2.2 AA on real assistive-tech setups.
  • Content workflows clinicians can actually run.
  • Clear boundary between PHI and non-PHI surfaces.
  • Documentation and runbooks that survive audits.
FAQ · Healthcare

Healthcare — the questions we get most

Do you handle HIPAA / PHI directly?
We architect systems that keep PHI contained to environments you control (your EHR, your cloud account) and design the non-PHI surfaces on top. We don't host PHI ourselves.
Can you work with our existing EHR?
Yes — we integrate on top of Epic, Cerner, Athenahealth, or custom EHRs via their APIs. We don't try to replace the record system, we make it more usable.
How do you handle accessibility testing?
Automated (axe) in CI, plus manual keyboard and screen-reader passes before every release. We can also coordinate third-party accessibility audits when required by contract.